Politique de confidentialité

Backpacars, a trading name of Gidmah Partners Pty Ltd, is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Information we collect
We may collect personal information that you provide to us directly or that is generated through your use of our services, including:

Name, email address, phone number, address, and location.

Identification details needed for vehicle registration (e.g., driver licence, CRN).

Payment information for processing transactions.

Preferences and search criteria for vehicle purchases.

Communications between you and Backpacars.

Website usage data (via cookies, analytics tools, and log files).

2. How we use your information
We use your personal information to:

Process your Car Pack order and assist with the vehicle purchase process.

Communicate with you about your order and related services.

Connect you with relevant service providers.

Assist with warranty, registration, and other administrative processes.

Improve our services and website functionality.

Comply with legal obligations.

3. Sharing of information
We may share your personal information with:

Relevant service providers.

Payment processors (e.g., Stripe, Shopify Payments).

Government transport authorities, if needed for vehicle registration or transfer.

IT and cloud service providers who support our operations.

We do not sell your personal information. We may receive referral fees or commissions from partners when you choose to proceed with their services.

4. Overseas disclosure
Some of our third-party service providers (including cloud storage and payment processors) may store or process personal information outside Australia. When this occurs, we take reasonable steps to ensure your data is handled securely and in accordance with the APPs.

5. Data storage and security
We store your personal information securely using encrypted systems and access controls. Only authorised personnel have access to your data for legitimate business purposes.

6. Your rights
You can request access to, correction of, or deletion of your personal information by contacting us at [insert contact email]. We will respond to your request within a reasonable timeframe in accordance with the Privacy Act.

7. Cookies and tracking technologies
We use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and improve our services. You can disable cookies through your browser settings, but some site features may not function properly.

8. Complaints
If you have concerns about how we handle your personal information, please contact us first so we can resolve your issue. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.